Can I pay with a check or only with a credit card? We only accept Visa, Master Card & PayPal payments.  However, under special circumstances, we will accept check payments with prior authorization.  Please e-mail us if you wish to pay with a check or money order.  If you will be renewing your account with a check, you will have to complete your online check payment 10 DAYS prior to the expiration of your service in order to give sufficient time for the check to clear the bank.

Do you offer a money back guarantee? Yes! If you are unhappy with our server reliability or speed, or our technical support within the first 30 days, we will happily refund your payment.  We will NOT refund the portion of your payment that was used to purchase a domain name or set up your account, ($20 which is waived for customers who stay beyond 30 days). In order to apply for a refund, you must submit a Billing Support Ticket in our Customer Support Center within 25 days of opening your account.  Once you have had your account over 30 days, we require a 25 day notice for cancellation of your account.

Are there hard data transfer limits with any of the plans?  No.  While some hosting companies promise you unlimited data transfer and others restrict your accounts to a hard set limit, we have found it easier to have 'soft' data transfer limits.  We can do this because many accounts use very little bandwidth which makes up for those who are more bandwidth intensive.  We do monitor each account on a weekly basis to assure that no one is using more than a fair share of system resources.  We set initial bandwidth limits based on the type of account you have purchased, but if it appears that you are getting close to capacity, we will, within reason, allocate additional bandwidth for your site.  Should your site require more capacity than we feel a particular server can afford, we will contact you and allow you to purchase additional bandwidth, and move you to another server.  This is a rare occurrence, however, but additional bandwidth can be purchased for $2 per gig per month.