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AlphaOne Technology Support Forums  |  SUPPORT CENTER  |  How Do I Questions  |  Topic: How do I configure my DNS settings 0 Members and 1 Guest are viewing this topic. « previous next »
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pferdner
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How do I configure my DNS settings
« on: July 08, 2005, 12:05:19 AM »

I have made the following settings (my name domain is registered with yahoo):
* A and CName records - left as is
* MX records - set to "mail.praisegiver.org" (I suspect this is wrong)
* Nameservers - set to ns6.alphaone-tech.com and ns7.alphaone-tech.com

I can access my site, get to the cpanal and send email to external addresses. But I can not receive email, neither from external accounts or from the my own account sent back to myself. I have also waited several days for the changes to be updated to the net.

Thanks in advance.
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AlphaWolf
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Re: How do I configure my DNS settings
« Reply #1 on: July 08, 2005, 02:31:41 PM »

I have made the following settings (my name domain is registered with yahoo):
* A and CName records - left as is
* MX records - set to "mail.praisegiver.org" (I suspect this is wrong)
* Nameservers - set to ns6.alphaone-tech.com and ns7.alphaone-tech.com

I can access my site, get to the cpanal and send email to external addresses. But I can not receive email, neither from external accounts or from the my own account sent back to myself. I have also waited several days for the changes to be updated to the net.

Thanks in advance.

All of those things are accurate.  Have you created an email account in Cpanel or are you trying to use your user name @ domain name?  Your user name can not be used as a valid email address.

What programs are you using to attempt to send and receive email?  There should be an option there for SMTP requiring authentication.  It MUST be set to on.

Hope this helps

Peace

Wolf
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pferdner
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Re: How do I configure my DNS settings
« Reply #2 on: July 08, 2005, 03:14:01 PM »

Trying to use my user name as an email address was the problem. Thank you.
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