SohoLaunch Admin Panel Error Messages

[AlphaWolf]

Soholaunch Administration panel is unable to be accessed by about 50% of sites across all servers.  We have made SohoLaunch aware of the issue and they are working with us to figure out a solution.  During this time your site itself is fully accessible.  Only the admin interface is affected.  If you can not access your Soho Admin, please complete a trouble ticket and include the following information.  You can complete a trouble ticket at www.alphaone-tech.com/tech-support/

Domain name
full error message INCLUDING path name. (The path name will be something like /home/username/sohoadmin/....)