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AlphaOne Technology Support Forums  |  Resellers  |  General Discussions  |  Topic: Email quota questions 0 Members and 1 Guest are viewing this topic. « previous next »
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jariggs
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Email quota questions
« on: November 06, 2006, 08:49:38 AM »

Is there a way to force an automatic purge of old email?  I would like to put a 6 month limit on retaining email online.

Also, is there a way to have an automatic message sent to user when email box is nearly full, let's say at the 1 meg remaining mark, and instructing user how to log on and clear mail.  I have several users who forward mail, and don't remember to log on and clean out box.  Thus, it comes up only when they get undelivered mail, and I have to go in to clean up.

Any other ideas welcome.

In the mean time, HELLO to all!

Jeff R
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RV Guy
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Re: Email quota questions
« Reply #1 on: November 06, 2006, 03:27:50 PM »

Hey Jeff,

Is there any reason why these clients are having their e-mail forwarded and still keeping them on the server?  Normally if e-mail is forwarded, it shouldn't remain on the server.

As far as your specific questions, I don't know of any way to do what your asking.  But the W4C team may have a magic bullet.

Have a blessed evening.

RV Guy

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AlphaWolf
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Re: Email quota questions
« Reply #2 on: November 12, 2006, 11:42:46 PM »

Unfortunately there is no easy way to do what you are wanting to do.

RVGuy is correct - email addresses that forward off server should not even have physical mailboxes.

peace

Wolf
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jariggs
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Re: Email quota questions
« Reply #3 on: November 14, 2006, 12:35:58 PM »

Does that mean I can have an "email address" automatically forwarded without creating a mailbox?  If so, I didn't know that.  I assumed the mailbox had to exist for the mail to be accepted.  That may resolve some of the user issues.

Another issue, however is created by the user using POP3 access.  They often leave the message on the server.  I have seen other servers that send a message advising the mailbox is full, or close to full.  Ours does not/can not do that?  That would seem to be a common and recurring issue for email accounts.  Maybe I'm missing something.

Another dumb question.  Is there a way I can set up the email sign in, so that the website is supplied.  E.g.  I had email set up through another provider, and the user just typed in the .com site, and was presented with the sign in (user/password).  The user however needed only put in the username, not the username@website.com.  It seems that since the user is going to my website, there should be a way for the sign-in to "know" that's the webmail we're trying to log into.  (The other site used horde or neomail as we do.)

Just trying to come up with ways to have a cleaner webmail interface/experience.

Thanks.

JR cool

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