alphaone-tech.com

Low Cost Web Hosting Services
and Web Design

Leading the Pack in High Quality Online Services Since 1990

Mambo Hosting, Joomla Hosting, Moodle Hosting and MORE!

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Web Hosting Support

Customer Center - Our Customer Center is your gateway to Customer and Webmaster Resources.  In the Customer Center you can access:

• New Customer Orientation documentation
• Web Hosting & Webmaster Tutorials
• Application Support Directory for many 3rd party & add on programs
• Direct links to our Support Center, Billing System, Chat Tech Support, Knowledgebase Articles, Customer Forums & our Webmaster Store

Support Center - Our Customer Support Center is available 24 hours a day, 7 days a week.  In our Support Center you can:

• LOG IN to submit a Ticket to Tech Support, Billing or Customer Service
• Read or subscribe to server & network Important Announcements
• View or Search a categorized list of articles in our Knowledgebase
• Chat with a Tech Support Technician 24/7!

Billing System - The billing system allows you to change your credit card on file, update your address, view past invoices, and pay due invoices.

Customer Support Forums - Our public forum allows customers to interact with each other, our customer support volunteers and our System Administrators.  All support for add on and 3rd party applications will be conducted via the support forums. You will need to register for an account to participate in the discussions.
 

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